FAQ:
Q:What information do you need to quote for me ?
A:Size,material,box/bags structure,color,surface disposal,quantity.
Q:I don't have any idea of the product design, could you do that
for me ?
A:Yes, we have professional team can offer you the design freely.
Q:Could I get sample before I decide to place an order ?
A:Yes, if the material is regular,we can provide dummy sample for
you freely; If you need finished sample,we will charge for the
printing.
Q:Do you require any deposit before mass production ?
A:Yes, 40% deposit, rest balance would be paid before shipment.
Q:If i want direct place bulk orders,will you make samples for me
first?
A:Generally we will arrange production after you confirm the
deisgn,then once finished,will send the video&pictures for you
confirm,after you confirm,then will arrange shipping as your
request,if the finsihed products not as same as the deisgn,or it is
not your want,we will re make or refund,so you don't need worry
what you received is not your want.
Q:If I found some quality problem after I received the goods, could
you arrange the replacement for me right away ?
A:If the quality problem caused by us, we will arrange replacement
right away.
Q:What is your lead time ?
A:For samples lead time is 3-7woking days,for bulk orders around
12-15working dyas.
Q:Which shipping way do you offer?
A:Sea shipping,sea door to door shipping,air shipping,air door to
door shipping,express(TNT,DHL,FEDEX,UPS,SF,etc)
Q:Payment way?
A:Paypal,L/C,TT(bank transfer),Western Union,Trade assurance
Contact Us:
Tina Lee / Sales Manager
Mob/whatsapp: +86 186 1708 9734
Skype: printing2002
E-mail: tina@cbpbox.com
